What do we do?

Our speciality is constructing and managing information websites. These can be as small as a few pages, or large enough to contain tens of thousands of documents. We've proved ourselves able to handle a wide range of difficult topics, from economics to health to tourism to municipal finances to arts and entertainment. Our skilled staff can research, write, edit, categorise and present information in the most compelling, reader-friendly way. Other web development companies don't offer these services.

But what really sets us apart, is that we don't simply produce web sites and walk away from them. We provide long-term management and content updating. Information needs to remain fresh. An organisation whose information does not constantly change, is an organisation not doing anything

See: How We Do Content
See: We Also Do Training

Online communications strategy

Senior staff have more than fifteen years experience online and can advise on what the internet can do and what it can't. We can advise on choosing the right online channels, user-friendly site architecture, building an audience, social media, the difference between 'pretty' and 'functional', and on using computers and mobile phones as communications mediums.

Site architecture and graphic design

Getting the foundations right is essential. Structuring large sites with thousands of documents is a complex skill in which few web development agencies can claim experience.

Technical development

The wrong technology can cripple a large website. Our technical teams can speedily customise large web site management systems, and offer a variety of interactive elements. Modules can be provided that allow clients to upload their own material or interact online.

Social media

Communications, these days, is about dialogue, not monologue. Increasingly, there's a need for pro-active engagement with online communities. Reader feedback is the best form of market research. We employ social media specialists, who manage the interactions between the content and the readers, on the client website, on mobile phones, and on social media such as Facebook, You Tube and Twitter.

Newsletter design and production

A professional team of journalists write, edit, design and produce high-quality newsletters, either online or in print.

Newspaper consulting and design

We don't only do online. We offer a range of cross-media talents. Former newspaper editor Irwin Manoim is the country' s most experienced newspaper design and editorial consultant. He produces prototypes for market research and redesigns existing publications. We also do magazines, posters and brochures.


Media and communications workshops

More organisations are realising that the first step towards reaching the media is to understand how the press and broadcast actually work. Journalists will pay attention when you get something wrong - but it's much harder to attract their attention when you're getting things right. We offer communications strategy workshops, and can customise half-day, one-day or two-day modules, led by media veterans, to suit client needs.

What's your message?

A website is not simply a place to lay out content and leave it. A website's purpose is to persuade, or to trigger activity, and the content must be packaged to achieve that. More >>

Yes, we are bee

We have empowerment credentials, with EmpowerLogic giving us a rating of Level 2... More >>

Does content matter?

If you want to attract audience, you need compelling content. You need to keep thinking: how do we make our products, ideas and activities interesting to the world... More >>

A comic strip guide

How we produce content? An illustrated guide in comic book style. More >>


We design newspapers

We can proudly claim to have SA's most experienced newspaper designer and consultant.
More >>

We do training

Big Media runs internship programmes for writers and webmasters, mentored by a full-time trainer, providing on-the-job training... More >>